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Hotel FAQ

Once you have a hotel room reserved, Arisia's Innkeeper staff can help you adjust your reservation to your needs. All Arisia room adjustments and changes should go through the Innkeeper via the hotel request form. If you do not yet have a room at our hotel please begin by making a reservation.

The December 19, 2023 deadline for hotel requests includes:

  • Handicapped-accessible rooms

    Accessible rooms will be assigned with accessibility as a primary need. If you would like an access room close to the elevators or have special mobility needs please let us know in the comment section of the hotel request form.

  • Family rooms are grouped with Childcare and other families instead of parties.

  • Low-floor or Shabbat-floor rooms

  • Rooms with roll-away beds ($30/weekend) or cribs

  • Connecting rooms (will require reservation of both a King and Double room in the same block)

  • Special room setting requests such as "feather-free" or "unscented".

All rooms in are smoke-free and come with in-room mini-fridges. You do not need to request these.

We do our best to assign people rooms but due to demand cannot always guarantee your first choice. Any additional information is much appreciated so we can try and best meet your needs. If you would like a room near a different reservation, you will need your confirmation number as well as the confirmation number for the reservation you would like to be near. All reservation changes may be combined into one form; separate form submissions are not required.

General: Wi-Fi - Hotel - Room Cancellations - Party Hosts - Suites
Special Requests: Accessible Rooms - Rollaways, Cribs, Fridges - Special Placement - Connecting Rooms - Waiting List

Wi-Fi

The Westin has free WiFi in their hotel lobby, but the hotel charges for WiFi in the meeting rooms. Hotel guests have to sign-in to get access to free WiFi in their guest rooms.

The Westin Boston Seaport District

All of Arisia's functions and parties will be at the Westin Boston Seaport District hotel.

Arisia has blocked most, but not all, of the rooms at the Westin. We will be sharing some of the guest room floors with non-Arisia guests. We have an Active block (noisier, near parties), a Standard block (rooms further away from parties), and a Staff block, all of which are arranged to include both King and Double rooms. While we will have some floors that are all specifically active rooms, every hotel floor (including those that are mostly standard or mostly staff) have suites that might contain parties.

The Westin (and fire code) does not permit more than four people to share a hotel room.

Cooking food in hotel rooms is not permitted. The rooms do not have the necessary ventilation to deal with cooking odors. The only exception to this rule is for medical needs. There is a nearby hotel that has full kitchens (including a stove top) in their guest rooms. Please contact the Innkeeper (innkeeper@arisia.org) for more information.

The Westin does not permit smoking anywhere in the hotel. There will be a $200 cleaning fee charged for smoking anywhere in the hotel, including guest rooms. This includes vaping and cannabis.

Make reservations at the Westin using Arisia's reservation page for our event. You should receive an email with an acknowledgment and a confirmation code. Save this information.

Room Cancellations

Please contact Arisia's innkeeper at Click here to show mail address to cancel a room. Do not contact the Westin to cancel a room. This way we can assign your room to the next person on the waiting list. Please include your confirmation code.

All rooms at The Westin must be canceled 72 hours prior to check-in to avoid incurring a penalty.

Please cancel as soon as you know you can't make it!

Party Hosts

If you would like to host a party (open or closed), please go to the Hosting a Party at Arisia page. If you have any further questions, please contact parties@arisia.org.

Suites

Suites at the Westin are limited and will be allocated by the Innkeeper and the Party Czar. If you are interested in reserving a suite, please follow the instructions at the Hosting a Party at Arisia page by December 12, 2023 even if you're not hosting a party. All suites have King beds. Some of the suites have sofabeds as well.

If you have any further questions, please contact parties@arisia.org.

Special Requests

All special requests must be made by December 20, 2022

You need to make a special request if:

  • you need a handicapped accessible room
  • you need a roll-away or a crib
  • you want to be put in the family block or the low floor/ shabbat block
  • you want to make another special request about where your room is located or be placed close to someone on a different reservation
  • you want connecting rooms (you need to reserve both a king and a double)
  • you need to modify your reservation in any way

Handicapped-Accessible Rooms

The Westin has 16 King rooms and 15 Doubles set aside for those with accessibility needs. All such rooms have larger doorways and accessible fixtures in the bathroom. Some of these rooms have a bathroom with a tub and hand bars, and others have roll-in showers.

If you need an accessible hotel room, please make a standard reservation first, then request an accessible room through the Special Request Form.

Rollaways, and Cribs

Please request these add-ons through the Special Request Form. Requests made on the Westin's web site during the room registration process will not be accommodated; you must use our request form. 

King rooms or suites (but not doubles) may request a single roll-away. There is space to bring your own inflatable bed in most rooms as well.

Any type of room may request a crib.

All guest rooms now have small fridges, so you no longer need to request a fridge.

Family Block

If you want to be housed in the Westin Hotel close to Childcare and close to other families with children Fast Track age and younger, you can request placement in the family block.

  1. Make a Westin reservation for the Active block
  2. Fill out the special request form and specify family block

Special Placement (Shabbat, Staff, etc)

If you have a request for special placement of your room, please use the Special Request Form to let us know. Examples of special placement are low floor, close to babysitting services (family block), or near a specific party suite. Please reserve a normal room before making a special request.

Connecting Rooms

All connecting rooms in the hotel connect from a King room to a Double room via a door in a shared wall. You cannot get two Doubles or two Kings that connect. To request a pair of connecting rooms, please make reservations for both a King room and a Double room (both rooms must be in the same block, active or standard), then fill out the Special Request Form including confirmation numbers for both rooms. Connecting rooms requests are subject to availability.

We expect that many folks on the wait list will get their room requests fulfilled. Some wait list requests may not get filled until the week of the convention. If you have requested a room via the wait list, but no longer need that room, please e-mail Click here to show mail address to have your name removed.

 

If you have any specific questions not answered here, you may contact the Arisia Innkeeper staff at innkeeper@arisia.org. Any general feedback may be sent to feedback@arisia.org.